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Support for the NMS3 Connector App

Are you having problems or do you have questions about our NMS3 Connector app?

Please describe your issue to us, and we’ll get back to you as soon as possible. We also welcome general feedback about the app, as direct communication with our customers is very important to us.

Get in touch






    (Language DEEN)

    Additional Services for You

    Ticket System

    Information Portal

    In our ticket system, you’ll receive personalized assistance from our PPC experts. You’ll also find an overview of previously resolved issues and best practices.

    If necessary, please create a ticket in the “NMS3 Support” section, and we will address your issue as soon as possible.

    (Login required)

    Are you already a PPC customer but don’t have a login yet?

    Request Login






      (Language DEEN)

      On our information portal, you’ll find the latest information about the smart meter gateway and the NMS3:
      • Data Sheets
      • Instructions
      • Certificates
      • Processes
      • FAQs

      (Registration required)